FAQs

Ask to see their agency and personal private investigator licenses. They will have both documents and can show them to you. If you are concerned about their legitimacy, you can contact the Ministry of Corrections, Policing, and Public Safety - Private Investigators and Security Guards Program, by telephone at (306) 787-5496. They will be able to verify the validity of the licenses for you.

The rates are charged by the hour and vary depending on the type of work you want done. It is very similar to hiring a lawyer. You will be expected to pay a retainer before the work commences, and there will be rates for the investigator’s hourly wages and any mileage or travel costs incurred. These will all be spelled out in a detailed contract before services are provided or any money changes hands. You can specify what your budget is so that no costs are incurred beyond that. Contact us for a free referral, and we will explain the fee structure to you.

It all depends on the circumstances under which you want them followed. Private Investigators can follow people and collect information on their movements if the purpose for doing so is legal. You should contact us so that we can provide you with feedback whether your situation would be appropriate to conduct this type of investigation. If you suspect that your spouse is unfaithful, we will not recommend this type of activity because it can get costly and Canada is a “no-fault” divorce jurisdiction, meaning you don’t have to prove adultery to get a divorce, and adultery does not factor into financial judgments.

Generally, no. If a private investigator tells you that they can, they are probably violating some privacy laws. Only the police can conduct this type of activity, and that’s with a court order. A private investigator can assist you in tracking your property, though. Contact us to determine if your situation will be one where we can assist you.

Private investigators can assist you in the case of a missing person, but you should try the police first. If someone is not missing, and you just want to locate them, a private investigator can assist, but our firm will not disclose that person’s location to you unless they consent to it. We do not want to jeopardize anyone’s safety by providing their location to people they don’t want to. If you are attempting to track someone due to outstanding debt, we can assist, provided it is in relation to a bona fide court process to collect.

Yes. We conduct background investigations to determine whether there is any adverse information about the person based on your situation. Renting your property to a bad tenant can be a recipe for disaster and cost you thousands in damages and eviction processes, when you may have been able to avoid the situation entirely by having a thorough background check completed. The same holds true for employment situations. Why hire someone without a background check only to find that they are not suitable for your needs? A background check could help you avoid any expensive terminations and any damages to your business’s reputation that may result from a poor hiring process.

A private investigator can conduct a threat/risk assessment and determine what the level of risk is and how best to counteract it. This can include a variety of recommendations based on a thorough investigation of your circumstances. We will provide you with advice, but we will not sell you any solutions. We can give you referrals for the type of security solutions you may need. Likewise, we would not profit from our recommendations.

We conduct fraud and theft investigations when our clients have not received satisfaction from police authorities, or they want to stay outside criminal processes. We assist legal firms in cases of civil litigation where they require investigative support in the presentation of their cases by interviewing witnesses and providing transcripts or recordings of those interviews. Furthermore, we will also assist businesses in the investigation and handling of workplace harassment complaints or situations of possible employee malfeasance.

On some occasions when we are required to provide evidence in a legal proceeding. If this occurs, it should be noted, that based on your contract, we do bill for the time we spend in court.

Yes. We will not disclose your information, or the information we provide to you, to anyone, unless we are required to by law. That may include a situation where a court order has been obtained, or we have been subpoenaed to court. Information between a private investigator and their client is not privileged, like that of a lawyer and their client.